FREQUENTLY ASKED QUESTIONS

RCG Health Services - Frequently Asked Questions

RCG Health Services - Frequently Asked Questions

If you don’t see your question below or need more clarification, please don’t hesitate to get in touch.

General Questions

1. How much will I get paid?

Payment depends on the patient's location and insurance plan. Please call us at 314-717-1277 to find out your exact rates.

2. How many hours will I be able to work?

This depends on two things. 1) How many hours the consumer is approved for. 2) How many hours the consumer wants you to work.

*All work hours are subject to appropriate labor regulations and policies.

3. Is there a minimum number of hours I have to work?

No. Some benefits are affected by the number of hours worked, but you'll get paid as a caregiver for whatever hours you worked.

4. Can I care for more than one consumer at a time?

Yes, but you'll need to split the hours. For example, if mom qualifies for 23 hours per week and dad qualifies for 20 hours per week, you can work in the home for 43 hours and be paid for 43 hours. The hours will be split, you cannot be on the clock for both mom and dad at the same time.

For Caregivers

1. Are my hours set? Can I be on a flexible schedule?

Hours are flexible, so you and the person you care for can make a schedule that works for you both.

2. How will you track my hours?

We have a special app for caregivers, so you can clock in and out on your phone. No paperwork, no timesheets - it's fast and simple.

For Consumers

1. Am I eligible for this program?

  • You have Medicaid

  • Live in Missouri

  • Need help with day-to-day activities

You are likely eligible.

2. Who can I hire as a caregiver?

Child, Relative, or Friend. If you don't have a caregiver, we can get one for you.

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